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Customer Service

      • Shipping & Delivery

        Buying online from Mandap is safe and secure. We use the latest technology to ensure your personal details and payment information is used only for the purpose for which it was intended. We accept Visa, Mastercard and use a payment gateway provided by Paypal for secure processing of your transaction.We do not keep your credit card details on file. In fact, your credit card details are never actually seen by human eyes which ensures the whole process completely risk free. We need to collect some details from you to process your order efficiently and on time, such as your name and address. We never use these details for any other purpose outside of processing your order. We certainly do not give your details out to third party companies, or use your information in a malicious way.

      • Privacy & Security

        Your privacy is very important to Mandap. With that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information. We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission; We will not disclose your Personal Information to third parties unless you have authorized us to do so; We will take reasonable steps to protect the security of the Personal Information we collect from you.

      • Returns & Replacements

        We pride ourselves on providing you with a highly satisfying online shopping experience. If for whatever reason you are unhappy with your purchase you are welcome to return it to us within 30 days of purchase for a refund or exchange (excluding delivery charges). Please provide your contact details and order number along with a brief explanation regarding the nature of the return or exchange as this will help us rectify any problems or concerns to ensure the ultimate in satisfaction.